When adding or updating listings on eBay yous may occasionally run across listing errors or warnings back from eBay:

category doesn't take variations

The tabular array below lists the most common errors/warning messages from eBay, and what you can practise to resolve them, to ensure whatsoever affected product(s) are listed successfully on eBay.

ERROR MESSAGE

SUGGESTED SOLUTION 

category doesn't accept variations
 The reason for getting this validation error is because the eBay category that the products it is mapped to does not permit products with variations to exist listed within it.

To resolve this, you lot will need to remap the production to a category that does support variations.

  • From the product folio in eBayLINK, click the Edit button, in the Categories section, click "Add new mapping"
  • Detect some other suitable category which has the following symbol:
  • Click save mapping, which will bring you lot back to the Product folio,
  • Finally, click update to commit the changes and become to the dashboard and click the "update market identify" button.

Check dorsum once that has been completed to ensure the product is listed / updated.

For a list of eBay categories that allow variations, see this eBay article, Which categories tin can have listings with variations?

 
Buyers honey large photos that clearly bear witness the item, and so please upload loftier-resolution photos that are at least 500 pixels on the longest side

 Essentially the image or images supplied do not meet eBay's requirements, which are

We've got a few uncomplicated rules and recommendations for using pictures on eBay: (total commodity)

Rules
All listings* on eBay.com.au and about other eBay sites must run across these requirements

  • Every list must have at to the lowest degree one photo.

  • Photos need to be at least 500 pixels on the longest side.

  • You tin't employ a catalogue or stock photo if you're listing an item as 'used'.
Recommendations
To make sure buyers go a good look at the item they're thinking about purchasing

  • Optimise for mobile – brand your pictures 1600 pixels on the longest side.

  • Keep your images clean – no text, borders or uncluttered backgrounds.

  • Use watermarks sparingly – brand sure they don't distract a buyer's heart from your product.

Other all-time practise tips:

  • We recommend uploading photos as a .jpg file, simply yous can upload photos in any of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photo is in JPEG format, it should take a quality of ninety or higher on the 0-99 JPEG quality scale. We'll and then optimise it for display in your listing.

  • Before you start uploading, rename your photo files with names that will assistance you lot remember what they are, and put them in a folder on your computer where you can detect them apace and hands in case you need them again.


Visit the Seller Centre to learn more about using great pictures and photograph quality recommendations.

For more information on other requirements for sellers and tips on how to meet – and exceed – buyers' expectations, read Selling practices.

 
Variation Specifics provided does not match with the variation specifics of the variations on the detail.

 At that place are ii possible reasons for getting this error on a product:
  1. An originally unmarried variant product is at present existence sent as a multi-variant production - eBay will not let this then the product needs to be completely ended, deleted and re-listed.
  2. The variation data for the product from the eCommerce store is not good especially good due east.thou. different attribute names in dissimilar variants.

Then, it would have originally listed fine but now is non getting updated due to failing the validation rules.		 
Variations Specifics and Item Specifics entered for a Multi-SKU detail should exist unlike
eBay will evidence the above error message/due south on your products in Omnivore if you try to add an particular specific which has the same name as the production variation proper noun. Size and Colour are mutual examples merely this tin be other names too. Please see this article on the steps needed to fix this problem
 
A production cannot exist moved from a Variation-enabled Category to a Variation-disabled Category
 This error means that a product was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations.

For any products with this mistake we demand to delete/purge the item from eBay, delete the category mapping for them to re-list.

Y'all will need to submit a support request to take this done.

 
UPC should simply comprise digits
 If your products show an eBay validation error like this:

"ebay validation error: UPC should only contain digits" and information technology is followed past scientific note.

It means that an update has gone wrong somewhere, most likely while updating Production Identifiers in your store via copy/paste from Microsoft Excel which changed number field for this Product identifier e.g. UPC to this "9.111E+12".

This eBay validation mistake can also occur if your UPC contains non numeric characters, e.g. 14500-459-1111, these should be removed.

You can too get this error with UPC'southward containing letters, eg when the SKU or the MPN has been placed in the UPC field, once more either remove UPC or update information technology with the correct ane.

More information virtually UPC can exist constitute here: https://en.wikipedia.org/wiki/Universal_Product_Code

Please check this data on your store and correct it, one time done, go to the dashboard and click "Sync at present" to refresh the data.

For more information about Excel issue see this commodity. http://superuser.com/questions/413226/why-does-excel-care for-long-numeric-strings-as-scientific-annotation-even-later on-chan


You lot can check GTIN existence here
https://gepir.gs1.org/index.php/search-by-gtin

Listings having an eBay validation fault volition not be updated or listed on eBay until the error is resolved. 

Your PayPal electronic mail address was not institute
 This error ways that the PayPal address provided cannot be found / verified by eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium account OR
  • Verified business organisation account

Please ensure that the right address has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.


It could exist as simple equally a child account has been linked, which isn't allowed to write transactions against the parent.

In short, if the email accost is typographically the same betwixt our system and the payment business policy; so the retailer will need to ostend with PayPal as to why information technology may not be coming up

No listings can be made on eBay until this is resolved. 


You must have a valid PayPal Business relationship in good standing to require immediate payment.
This error means that the PayPal address provided cannot be verified every bit being in skilful continuing by eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium account OR
  • Verified business account

Please ensure that the correct address has been entered into Settings>eBay Australia>General and nether the heading Your Details in the PayPal User ID field.

Information technology could be as elementary every bit a child account has been linked, which isn't allowed to write transactions against the parent. It may exist the PayPal account is not a business account.

In curt the retailer will demand to confirm with PayPal equally to why information technology is not in proficient standing.


No listings tin be made on eBay until this is resolved. 

The tags                                      Size                                    is/are disabled as Variant
The tags                                      Ring Size                                    is/are disabled as Variant
The tags                                      Style                                    is/are disabled as Variant
The tags                                      Quantity                                    is/are disabled as Variant
The tags                                      Type                                    is/are disabled every bit Variant
 The fault occurs because eBay restricts the employ of certain words/values, as the name for a variant attribute under a detail category.

For case, on eBay AU nether the category "Baby » Plant nursery Bedding » Sleeping Numberless & Sleepsacks", you lot are not immune to use a value of "Size" every bit a variant attribute name. This is because eBay has reserved "Size" equally an Detail Specific for that category.

The fastest manner to resolve the result is to rename attribute for the variant (e.thousand. use "Production Size" instead of "Size").

 
variants do not accept unique attributes
 This mistake occurs when some of the variations you are trying to list in a multi-variation listing, have  the aforementioned variation value. (e.g. you take more 1 variant with size = 9)

Check that the variation values are all unique for your product variants.

 
The item can't be listed or modified. The title and/or description may contain improper words, or the list or seller may exist in violation of eBay policy.
 Your list may contain titles and/or a description which comprise illegal words, or your eBay business relationship may not be up to standard to continue listing.

Check your title/clarification for prohibited words. See eBay's offensive policy.

Some eBay sites will too block titles/descriptions containing Make/Copyright names or conflicting information. Eg. mentioning Apple in a description of a Androidproduct (This policy tin can vary between eBay sites).

Try deleting your description and adding limited information to test this event. You should too contact eBay straight to ensure your account is not limited or restricted in whatever manner.

 
Missing proper name in the variation specifics or variation specifics set.; zeroed out
 The cause for this fault could be one of the following:
  • When one or more than of the product variations is missing the appropriate data. For example if i or more of the production variations is missing the colour or size information. Cheque all variants of the product to ensure they all take the required variation information.
  • If you have modified the value of the variation label used past the production. For example, if the variation label was initially called "Color", but you have since changed it to exist "Colour". The only style is to resolve this error is to end the eBay listing, then listing the product as a new eBay listing.
  • You have added or deleted product variations
 
The UPC field is missing. Please add UPC to the listing and try again.

or

 For some products, eBay requires that a UPC number be provided when listing a product.

A UPC (Universal Production Code) is a barcode symbology that is widely used in the United States, Canada, United kingdom, Australia, New Zealand, in Europe and other countries for tracking trade items in stores. It consists of 12 numeric digits, that are uniquely assigned to each trade detail.

To add together UPC'southward to your listings, please add it to your eCommerce platform. Our system volition sync and import the details and add it to your eBay listings.

If you do not have UPC values for your product(s) please exit the UPC field empty in your eCommerce platform.

You tin can check GTIN being hither
https://gepir.gs1.org/alphabetize.php/search-past-gtin

 
You're not allowed to revise ended listings.
 An eBay listing for this product previously existed but has since been ended on eBay for some reason.
To resolve, you need to first end the list in our arrangement, then upload to eBay every bit a new list.		 
It looks like you've reached the corporeality you lot can listing. You can listing up to <$xxxxx> in total sales this month. Request to listing more than: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19
 Please see the post-obit eBay page for farther information on selling limits and how to asking an increase from eBay:  http://pages.ebay.com.au/help/sell/sellinglimits.html
 
Because you've specified Local Pickup Merely for this particular, you can't crave immediate payment.
 This error tin occur when 1 or more of the default eBay Business Policies are missing.

Our system expects/creates the following eBay Business Policies, named exactly equally per below:

  • Postage Policy = "bones"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

east.k.

Notation: the eBay Business Policies must be named exactly as above, as it is case sensitive.

To check this, log into your eBay business relationship and go to:

  • My eBay
  • Hover over the "Account" tab and select "Business organisation Policies".

If any are missing, please create and proper noun them every bit per the above.

 
The e-mail address yous entered isn't linked to a PayPal account. If y'all don't have a PayPal account, y'all'll need to set one up with this email address and then that buyers can pay you.
 Please check the post-obit:
  1. Make sure your PayPal address is entered and spelled correctly in your eBay Payment Business concern Policy.
    e.1000.
  2. Make certain your PayPal address is entered and spelled correctly in your automated payment method.
  3. Confirm your email address with Paypal.
  4. Make sure your PayPal address is correct in our organisation: go to Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.
If you receive an error relating to PayPal then information technology is an issue with your PayPal business relationship.		 
                  Before you can list this detail nosotros need some additional data to create a seller's account.
This eBay error can occur when your eBay business relationship is missing an automatic payment method for eBay fees.

Information technology can likewise be returned by eBay, if y'all accept an expired credit card designated every bit your automatic payment method on eBay.

To add/alter an automatic payment method on your eBay seller account:

  1. Login to your eBay seller business relationship.
  2. Get to "My eBay --> Business relationship --> Seller Account".
  3. Click the "Automatic Payment Method" link to add/alter the automated payment method for your eBay account.
    due east.g.

Further data on eBay automatic payment methods can be constitute here.

 
The item specific                  For auction by                  is missing. Add For sale by to this listing, enter a valid value, and ...
 This eBay mistake tin occur when you have mapped your product to an eBay category that has mandatory Item Specifics.

For example, if you had mapped a product to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", so eBay requires that you take set the Item Specific named "For sale by".

due east.1000.

Note: the red asterix (*) next to the item specific "For sale by" which indicates it's a required field.

Typically it may be that you product has been incorrectly mapped to the wrong eBay category.

The fastest way to resolve the event is to re-map your product to the correct, or a more relevant eBay category.

 
But single quantity items tin can be listed in the category selected.
 On eBay, certain categories only allow sellers to list items in single quantities.

For example the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction.

To resolve the issue, either limit the eBay quantity of the item to "i", or alternatively y'all can try mapping the production to a more relevant eBay category.

 
Seller is non eligible to list a discounted item.
 This eBay warning means that your eBay business relationship is not currently enabled for strike-through pricing on your listings. By default this feature isn't enabled on a seller account. eBay merely enables this feature for sellers it has vetted/qualified.

This alert doesn't preclude your products from listing on eBay, but products with a sale or strike-through toll, will not exist display as "on sale" by eBay on your listings.

e.m. the following pricing fields "You salve" and "At present" will not be displayed on your eBay listings, even if the detail is on auction.

You must become approved by eBay to participate in eBay's Strike-Through Pricing Programme. Strike Through Pricing (STP) is normally reserved for managed accounts only so to request that it exist enabled, please contact your eBay account manager.
Market place Product Variant SKUs are not unique
 There are 2 possible reasons for getting this error on a production:
  1. An originally single variant product is now being sent equally a multi-variant product - eBay volition not allow this and so the product needs to be completely ended, deleted and re-listed.
    To resolve, terminate each of the listings in eBay.
    Become to each product page in eBaylink that has the error and deleted the product.
    Go to the Dashboard and start a fresh import from your eCommerce shop.
  2. The variation data for the product from the eCommerce store is not good particularly good e.g. different aspect names in different variants.

So, it would have originally listed fine but at present is not getting updated due to failing the validation rules.
validation fault = VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
 This error is similar to ii validation errors mentioned higher up.  It happens when products in your Ecommerce store were single variant but them get mulit-variant or vice versa.

There are 2 possible reasons for getting this error on a product:

  1. An originally single variant production is now being sent as a multi-variant product - eBay will not allow this and so the product needs to be completely ended, deleted and re-listed.
  2. The variation data for the production from the eCommerce store is not good particularly skillful eastward.g. different attribute names in different variants.

So, it would have originally listed fine just at present is non getting updated due to failing the validation rules.
AND
If you have products that have this fault and so information technology is likely that your product has been prepare in your eCommerce store as a product with variations/options (eBay call this Multi-SKU) so eBay is expecting a variation only you don't have them.

Check in your eCommerce store for the products to see if in that location are variations and remove them if they are not required.

For example, oftentimes in Shopify the variation is called 'Championship'. To resolve this, in your Shopify Shop, Get into the product department of i of the products and nether 'variants' remove whatsoever variations if these products don't come up with variations.

You should also double-check in the product page in our organisation, under Variations.

If in that location is merely 1 variation, then Variation Proper noun should be empty, ie no options are defined. If you do take options, and so at least 2 distinct values should be provided.

One time you have made changes in your eCommerce shop go to the dashboard in our system and trigger a refresh by clicking 'Sync At present' from the dashboard so that the updates are sent up to eBay.

Input data for tag <Detail.PictureDetails.PictureURL[i]> is invalid or missing. Delight check API documentation.		 This is unremarkably acquired past a space in the epitome URL, which causes eBay to reject it, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the infinite in the paradigm name and run a full sycn to update the product and marketplace.

The underscore character is also not a valid grapheme
piicture proper noun should only  comprise the ASCII letters 'a' through 'z' (in a case-insensitive manner), the digits '0' through '9', and the hyphen ('-')"
At least i valid stamp service must exist specified.
 This is ordinarily acquired by a missing business policy within eBay.

Navigate to Omnivore ->settings-> eBay Commonwealth of australia->Aircraft
Check for errors like this
and ensure yous have a matching eBay Business concern Policy for the aircraft method in Omnivore as per
http://world wide web.bizpolicy.ebay.com.au/businesspolicy/manage
eBay security policy merely allows HTTPS resources in listings
This is commonly caused by providing an http URL for your logo

To resolve change the URL to https: as per
Can I Modify The Logo In My Product List Page?
Currency is unchangeable when revising or relisting an particular. This fault can occur if the product is a indistinguishable list.  If you see this error on a product check and be sure that  you do not take a manual listing on eBay that is actually a duplicate products.

It is best to search using the SKU or the product title.

If you did have manual listings on eBay when you started using Omnivore and you lot did not link them all then you may have duplicates.

The only way to fix this error is to correctly end your duplicate listings on eBay.

A full list of eBay errors can also exist plant here:

http://developer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm